HELP WITH DOWNLOADING PATTERNS

Below you will find a guide for downloading the pattern(s) purchased from RikkeLyngholm. Upon purchase, you will be sent a link to download the pattern(s).

The link must start with "https://delivery.shopifyapps.com/"; if it does not, please send me an email (info@rikkelyngholm.com).

If you experience problems opening the pattern(s), try opening them from your computer or in a different internet browser.

GUIDE FOR IPHONE/IPAD

Start by clicking the link you received via email and then follow these 4 steps:

   

GUIDE FOR ANDROID

Unfortunately, I do not have a picture guide for Android as I do not own an Android phone/tablet myself - however, I have created a text guide:

1) File manager
When using "file manager," you must go through the following steps:

  1. Click the link you received via email
  2. Click "download now" and "get"
  3. Go into your apps and find "downloads," "file manager," or "files"
  4. Find the downloads folder, and the file should be there

2) Chrome internet app
When using the Chrome app, you must go through the following steps:

  1. Click the link you received via email
  2. Click "download now" and "get"
  3. Click the 3 dots in the top right corner
  4. Click "downloads," and the file should be there

For a picture guide for Android, I can refer you to this page: https://www.wikihow.com/View-Downloads-on-Android

If you still experience problems downloading, please contact me via email (info@rikkelyngholm.com), and I will get back to you as soon as possible.